Email: sales@brightgridpower.com
Address: CaliforniaPrivacy Policy
1. WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase a product or service from our store, we collect the personal information you provide to us as part of the transaction process. This may include your name, billing and shipping address, phone number, and email address.
When you browse our website, we also automatically receive your device’s Internet Protocol (IP) address, which helps us understand your browser and operating system to enhance user experience.
Email Marketing (if applicable): With your permission, we may send you promotional emails about our products, services, special offers, and updates.
2. CONSENT
How do you get my consent?
When you provide personal information to complete a transaction—such as placing an order, verifying payment, arranging for a delivery, or initiating a return—we interpret this as your consent for us to collect and use that information for that specific purpose only.
If we seek your personal information for secondary purposes, like marketing, we will either ask you directly for your express consent or provide you with a clear opportunity to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or use your information at any time by emailing us at: [your-email@example.com]
3. DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
4. E-COMMERCE PLATFORM
Our store is hosted on Shopify. They provide the online platform that enables us to sell our products and services to you.
Your data is stored securely through their data storage, databases, and general application systems, all behind secure firewalls.
Payment:
If you use a direct payment gateway to complete your purchase, your credit card data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is stored only as long as necessary to complete your purchase.
For more details, please refer to your e-commerce Shopify Terms of Service and Privacy Policy.
5. THIRD-PARTY SERVICES
We work with third-party service providers (e.g., payment processors, shipping carriers) who collect, use, and disclose your information only as needed to perform their services.
Please review their privacy policies to understand how your data is handled, especially when providers operate in jurisdictions different from yours or ours.
If you leave our website or are redirected to a third-party site or application, this Privacy Policy and our Terms of Service no longer apply.
Links:
Our website may include links to external sites. We are not responsible for their privacy practices and encourage you to read their policies.
6. SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information against loss, misuse, unauthorized access, disclosure, or destruction.
If you provide credit card data, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet is 100% secure, we comply with PCI-DSS standards and implement additional security safeguards.
7. COOKIES
We use cookies to improve your experience on our site. Below is a sample list of cookies we use. You can choose to opt out:
_session_id: Temporary, helps us track your session (e.g., landing page, referrer).
_visit: Persistent for 30 minutes, used for internal analytics.
_uniq: Expires at midnight the next day, counts unique visits.
cart: Stores items in your cart for 2 weeks.
storefront_digest: Determines if visitor has access to a password-protected store.
8. CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy at any time. Changes take effect immediately upon posting. Material updates will be clearly indicated on this page.
If our business is acquired or merged, your information may be transferred to the new owner so we can continue providing services to you.
9. QUESTIONS AND CONTACT INFORMATION
To access, correct, amend, or delete any personal information we have about you, register a complaint, or simply ask a question, please contact our Privacy Compliance Officer at: sales@brightgridpower.com.
